Samantha
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Activity overview
Latest activity by Samantha-
Samantha commented,
Your feedback has been passed along to our teams. Thanks!
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Samantha commented,
There isn't a place to buy Starfish and Seahorses. You can only claim them by clicking on them on the Main Deck or in one of the Ports. You can also receive them as rewards from completing Season C...
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Samantha commented,
Thanks for your feedback. I just checked the orange tree, and I was able to get a prize, but I'll check on it again in a few hours. Our teams are working on a way to increase your prizes, similar t...
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Samantha commented,
Changes are only implemented in the updates every other Monday, so nothing would have changed on Friday.
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Samantha created an article,
Black Screen Issue In Google Chrome
Recently an update was released for Google Chrome that is causing many players to get a black screen or a blank page when trying to load 7 Seas Casino. Our teams have been investigating the issue, ...
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Samantha commented,
Pets can be received from the VIP Challenge Rewards. Once you've received a Pet, it will appear in your Accessories page. 1. Click Account in the upper right corner of the screen 2. Then click on I...
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Samantha commented,
Thanks for your screenshots. We'll take a look into this.
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Samantha created an article,
How To Send a DXDIAG Report
Occasionally players will report problems we cannot duplicate. When that occurs we can try to figure out what the problem might be, but without a starting point, those efforts are often futile. T...
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Samantha commented,
I tried testing this, and the avatar's head appears normally to me. Typically, problems like this suggest a player's browser is running low on memory. Make sure you're not running any other apps or...
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Samantha commented,
We've tested the issue, but haven't experienced what you're describing. Typically, problems like this suggest a player's browser is running low on memory. Make sure you're not running any other ap...